HCAHPS: 5 Ways Hospitals Can Improve Patient Satisfaction

The Hospital Consumer Assessment of Healthcare Providers and Systems is a standardized database that tracks patient satisfaction. While it’s been in place for several years, under the Affordable Care Act, HCAHPS data now figures into the calculation to determine the payments health services organizations receive.

6 Talent Management Considerations for Tomorrow's Workforce

Talent management: today’s marketplace has made it more important than ever for organizations to pay close attention to those two words. In our increasingly technocentric, globally-oriented business environment, how you acquire, manage, and maintain your talent pool has a quantifiable impact on your business’s ability to innovate, adapt, and remain competitive.

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