Telehealth use surged in the first weeks of the COVID-19 pandemic as governments issued stay-at-home orders and providers limited onsite health services. True, telemedicine use declined as more healthcare organizations resume normal services, as patients tend to prefer in-person doctor visits.

Employee health and well-being took center stage for many workplaces during the COVID-19 pandemic. Employers faced difficult decisions regarding remote work, use of personal protective equipment (PPE), and time off for employees who needed to quarantine after falling ill or being exposed to the novel coronavirus. Employees struggled with concerns about viral exposure in the workplace. In addition, employees often experienced high stress from increased workloads or financial uncertainty, as more workplaces had to furlough or terminate employees due to financial difficulties.

It’s always intriguing to find areas that improved during the pandemic. According to applicants, it happened in recruiting. The 2020 North American Candidate Experience Research Report found positive sentiment from candidates shot up (from 25% to 31%), while resentment dropped (from 14% to 8%). This finding leads to the obvious question: Why?

Employers are beginning to open back up and are considering what their business and hiring will look like this summer and moving forward. We want to share trends in hiring temporary, contract, freelance and gig workers as a way to supplement and scale your staff. 

This year, during National Nurses Week—an annual event celebrated on May 6-12 to honor the late Florence Nightingale, the founder of modern nursing—industry leaders extended the 2020 theme “Year of the Nurse” into 2021. This recognition builds on the increased visibility of nurses’ contributions from last year as they continue to be at the forefront of battling COVID-19.

More than a year since the onset of the COVID-19 pandemic, the workplace has changed forever. As we continue on the road to recovery, the virtual 2021 American Society for Healthcare Human Resources Administration (ASHHRA) Conference provided an opportunity for healthcare HR professionals to connect, innovate, and transform the future of the industry. “We spent 2020 dealing with the fall out from COVID and moving to telemedicine,” said Jeremy Sadlier, Interim Executive Director at ASHHRA.

A year after the pandemic, the 25th Health Care Compliance Association (HCCA) Compliance Institute took place virtually this past week. As the healthcare industry adapts to the new normal, HCCA’s conference provides an opportunity for compliance professionals to learn about the latest developments and priorities from regulators.

survey from the Current Consulting Group (CCG) reports that since the start of the pandemic in 2020, 21% of employers have reported a drop of 61% or more in the number of drug tests that they perform on employees. There are combined factors in play, including high unemployment rates, but the majority of the decline resulted from concern about workplace drug testing safety and COVID-19 precautions.

Remote work options for healthcare employees expanded significantly in 2020 during the COVID-19 pandemic. Although on-site work has resumed as usual in many organizations, there’s no doubt that telecommuting has achieved new popularity among both healthcare employers and employees.

The advent of COVID-19 reminded us that we can’t afford to be complacent. The world is evolving all around us, and if we want our organizations to thrive, we have to be willing and ready to embrace disruption and innovation regularly.

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