Hospitals and other healthcare organizations are increasingly focused on improving the quality of patient care. This is driven partly by the move to value-based reimbursement models, competition among healthcare companies, and the more recent COVID-19 public health emergency, which put a spotlight on healthcare’s strengths and weaknesses.

With more attention than ever placed on the quality of care, what can healthcare organizations do to improve? Here are a few ideas you should consider.

Healthcare providers, organizations, and facilities may find it challenging to meet patients’ changing expectations. However, they should not ignore the enormous influence that expectations can have on the patient experience.

Research has suggested that patient expectations can influence their satisfaction with their care and their perceptions of their own health. The more that healthcare providers and organizations can address patient expectations, the more likely they are to earn and keep their patients’ trust.

While the healthcare industry has made substantial progress in patient safety over the past 20 years, there is still much work to be done in this vital facet of medical care.

Continuous background screening was recently named as a top employment screening trend for 2019 by the Society for Human Resource Management (SHRM). Greater numbers of employers are weighing the advantages of conducting post-hire screenings on their workforce. While the benefits of recurring background checks are compelling to employers, successful program adoption also rests on sensitivity around cultural impact.

Continuous Background Screening

One employment screening topic that has gained momentum over the past year is the practice of continuous background screening. More than ever, employers are starting to weigh the advantages of conducting post-hire screenings on their workforce.

The benefits for employers are clear: a continuous background screening program allows employers to make highly informed employment retention decisions. For healthcare employers, however, adopting this type of talent screening program also demonstrates their commitment to workplace and patient safety.

The end of the year is often an opportune time for departments, including human resources, to reflect and take a hard look at daily operations. From retention to talent development and recognition to performance feedback, it’s important for HR to decide what processes are working, those that aren’t working, and how to address any red flags moving forward. 

To keep things simple, here are some of the latest HR issues to consider as you focus on improvements for a more efficient and successful new year.

For healthcare organizations facing a hyper-competitive market and an aging customer base that requires more care, contingent staffing, also known as supplemental staffing, can play an integral role in HR's strategic planning process as a means to acquire on-demand, qualified healthcare talent.

How does an employer know if their employees have been arrested or convicted of a crime while on the job? The truth is, unless employers run recurring criminal history checks post-hire, they simply won’t know. 

Although not a novel concept, the practice of continuous, constant background screening has recently gained momentum among employers.

There are many reasons why it’s important for employers to use a background screening provider accredited by the National Association of Professional Background Screeners (NAPBS). From quality assurance to an ongoing commitment to industry standards, partnering with an NAPBS-accredited firm ensures your organization is served by a partner that protects your data and keeps you informed of essential compliance requirements.

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