Healthcare

Last month, I joined over a thousand of my fellow marketers in San Francisco, California for the 2018 B2B Marketing Forum. While not a healthcare conference, I think this year’s theme, “Learning Changes Lives,” can apply to any industry, but especially in healthcare where practitioners and staff not only change but also save lives for the patients they treat.

Maintaining a healthcare compliance program can be challenging for compliance officers as they guide their organizations through an increasingly complex landscape, but developing partnerships can help.

“Getting other departments involved is the best way to ensure compliance becomes part of the culture of the organization,” says David Sims, Managing Partner at Security First IT, an IT security and support firm that specializes in healthcare.

The long-term success of any organization depends on its ability to adapt and survive through times of great change. Healthcare organizations, in particular, have faced several changes to their daily operational processes within the last couple of years—such as the new payment model and meaningful use requirements—and will continue to face challenges due to aggressive growth, advancing technologies, a multi-generational workforce, and the list goes on. 

For healthcare organizations facing a hyper-competitive market and an aging customer base that requires more care, contingent staffing, also known as supplemental staffing, can play an integral role in HR's strategic planning process as a means to acquire on-demand, qualified healthcare talent.

Long the gatekeepers of patient safety within the healthcare industry, medical services professionals (MSPs) are taking on more complex roles as the industry continues to shift to value-based care rather than a volume-based model.

Cultivating the right culture can make a meaningful impact in patient care for healthcare organizations. As the industry faces ongoing changes such as population health and value-based care, a strong organizational culture can enable organizations to succeed in tomorrow’s environment. But how can healthcare HR professionals enable their organizations to drive change?

Here are a few ways HR can serve as a catalyst for cultural change in healthcare organizations.

“Put yourself in the other person’s shoes” is commonly expressed to someone who lacks understanding or compassion for another person’s situation or point of view. In fact, to have compassion, experts say is to be able to live with the other's misfortune but also to feel with him any emotion such as joy, happiness, anxiety, pain and even fear. Not only is compassion important for effective team building in the workplace, but in healthcare, it’s also critical for developing empathetic employees who care for vulnerable patients every day.

Earlier this month, medical services professionals (MSPs) gathered at the Long Beach Convention Center in California for the 42nd National Association Medical Staff Services (NAMSS) Educational Conference and Exhibition. The 2018 conference theme, “Innovation for Patient Safety,” not only reflects the constant forces driving change in the healthcare industry, but also the medical services profession’s ongoing commitment to patient safety.

How does an employer know if their employees have been arrested or convicted of a crime while on the job? The truth is, unless employers run recurring criminal history checks post-hire, they simply won’t know. 

Although not a novel concept, the practice of continuous, constant background screening has recently gained momentum among employers.