Physician Leadership Skills for Driving the Future of Healthcare

As more physicians become employees, they represent a valuable potential resource for healthcare employers. Physicians who can also serve as leaders can help uphold an organization’s culture, mission and values — but only if they know how. Too often they are expected to lead without getting any training on how to do so, experts say.

How to Address the 5 Sources of Drama in the Healthcare Workplace

We’ve all seen workplace drama in action and understand how disruptive it can be.  And it’s no minor annoyance: The average person spends more than two hours a day engaged in drama, which when multiplied across an organization, can represent millions of dollars a year in lost productivity, according to Cy Wakeman, a speaker and author who has studied the impact of drama in the workplace for years.

How to Be a High-Performing Healthcare Organization

While outcomes have always been important in healthcare, the increasing focus on them to determine revenue has inspired organizations to make improvements across the board to become high-performing organizations. Healthcare HR can serve as the foundation for creating a high-performing healthcare organization.

5 Ways to Enhance Communication Skills in Nursing Education

Effective communication is a soft skill that is key for success in almost anything, whether it concerns maintaining a good relationship or remaining productive in the workplace. For nursing, however, good communication skills can make a big difference in the quality of patient care. Nursing educators can shape tomorrow’s nurses to become better communicators, allowing them to achieve improved patient outcomes and deliver high quality care.

Here are five ways to enhance the communication skills of nursing students, based on some of the latest research in the field.

Healthcare Recruitment Marketing Best Practices

If you attended this year’s National Association for Health Care Recruitment (NAHCR) IMAGE Conference, you probably noticed the leading healthcare recruitment organizations are borrowing tactics and strategies from the marketing profession. As the consumer and candidate environment continues to blend, having a marketing-driven approach to healthcare recruitment can go a long way in achieving your organization’s talent acquisition goals.

5 Customer Service Principles for Healthcare HR

Providing superior customer service is critical to any organization’s long-term success. It allows organizations to develop strong, meaningful connections that build trusting and lasting relationships.

Like customer service, healthcare HR professionals must establish welcoming and personable environments where teams feel appreciated, comfortable and respected. This increases engagement, promotes productivity and enables them to perform at their highest potential.

The OIG Now Updates Its Work Plan Every Month

The U.S. Department of Health and Human Services (HHS) Office of Inspector General’s (OIG) Work Plan is one of the most valuable resources available for healthcare compliance professionals. The OIG’s work planning process is dynamic and adjustments are made throughout the year to meet priorities and to anticipate and respond to emerging issues with the resources available. Previously, the OIG updated its public-facing Work Plan once or twice a year, but their update cadence has changed as of last month.

Top 5 Takeaways from the 2017 NAHCR IMAGE Conference

Last week, I had the opportunity to attend the 43rd National Association for Health Care Recruitment (NAHCR) IMAGE Conference in Savannah, Georgia. In 2017 and beyond, successful healthcare recruitment organizations will need to incorporate marketing tactics and strategies in order to meet talent acquisition goals. This trend is evident by reviewing several of the breakout sessions from this year’s conference, which focused on recruitment marketing.

How Healthcare HR Can Use Artificial Intelligence to Improve Patient Care

Long a sci-fi dream, artificial intelligence is beginning to fulfill its promise in the business world. Artificial intelligence, also known as AI, moves tech systems beyond automation into performing tasks that have previously required elusive human factors — judgments about speech patterns, decision-making and so on. As technology advances, the development of AI represents a big opportunity for healthcare HR to play a strategic role in any healthcare organization.

3 Ways Storytelling Can Help Healthcare HR Engage and Inspire Teams

Stories are highly effective communication tools, partly because they bring a sense of enjoyment. Whether it’s this morning’s front page headlines or the latest box office hit, stories are the key elements that engage audiences. But how can this be applied to your healthcare organization?