For healthcare organizations facing a hyper-competitive market and an aging customer base that requires more care, contingent staffing, also known as supplemental staffing, can play an integral role in HR's strategic planning process as a means to acquire on-demand, qualified healthcare talent.

Long the gatekeepers of patient safety within the healthcare industry, medical services professionals (MSPs) are taking on more complex roles as the industry continues to shift to value-based care rather than a volume-based model.

Cultivating the right culture can make a meaningful impact in patient care for healthcare organizations. As the industry faces ongoing changes such as population health and value-based care, a strong organizational culture can enable organizations to succeed in tomorrow’s environment. But how can healthcare HR professionals enable their organizations to drive change?

Here are a few ways HR can serve as a catalyst for cultural change in healthcare organizations.

“Put yourself in the other person’s shoes” is commonly expressed to someone who lacks understanding or compassion for another person’s situation or point of view. In fact, to have compassion, experts say is to be able to live with the other's misfortune but also to feel with him any emotion such as joy, happiness, anxiety, pain and even fear. Not only is compassion important for effective team building in the workplace, but in healthcare, it’s also critical for developing empathetic employees who care for vulnerable patients every day.

Earlier this month, medical services professionals (MSPs) gathered at the Long Beach Convention Center in California for the 42nd National Association Medical Staff Services (NAMSS) Educational Conference and Exhibition. The 2018 conference theme, “Innovation for Patient Safety,” not only reflects the constant forces driving change in the healthcare industry, but also the medical services profession’s ongoing commitment to patient safety.

How does an employer know if their employees have been arrested or convicted of a crime while on the job? The truth is, unless employers run recurring criminal history checks post-hire, they simply won’t know. 

Although not a novel concept, the practice of continuous, constant background screening has recently gained momentum among employers.

The 2018 American Society for Healthcare Human Resources Administration (ASHHRA) Conference took place this past week in the Steel City of Pittsburgh, Pennsylvania. This year’s theme was “Meeting the Challenge and Making a Difference,” which highlighted the always changing healthcare environment: from physician reimbursement, hospital quality measure, legislative updates, the increasing workforce shortage and more.

The competition for top healthcare talent remains fierce. Healthcare organizations see an average turnover of about 30 percent in employees’ first year, according to the HealthcareSource Blog. Twenty percent of healthcare staff report feeling ambivalent or disengaged.

Mentoring is key to the development of healthcare professionals and can play an important role in advancing the quality of care in the United States.

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