May. 24, 2022
Different types of bias, whether intentional or unintentional, have been a concern among HR departments for decades. In fact, psychologists have defined more than 180 human biases.
Artificial intelligence (AI) and machine learning (ML) programs have been promoted as a more objective, less biased way to screen, hire, and train job candidates. Unfortunately, humans may program biased information into algorithms, skewing results. AI programs also may exhibit bias when they lack sufficient, representative data.