Healthcare organizations are ramping up their use of data technology. In fact, 92% of healthcare executives agree that predictive analytics is critical to future growth. In a field where competition for qualified talent is fierce, HR data can provide a vital glimpse into how your people processes impact employee experience and engagement.

Remote work options for healthcare employees expanded significantly in 2020 during the COVID-19 pandemic. Although on-site work has resumed as usual in many organizations, there’s no doubt that telecommuting has achieved new popularity among both healthcare employers and employees.

Health disparities in the United States have contributed to increased death rates from COVID-19 among minority populations. Black Americans with the disease died at a rate 3.6 times higher than white Americans. The new administration, recognizing the severity of the issue, has appointed a task force to address and combat pandemic-related health disparities.

The advent of COVID-19 reminded us that we can’t afford to be complacent. The world is evolving all around us, and if we want our organizations to thrive, we have to be willing and ready to embrace disruption and innovation regularly.

The novel coronavirus has had an enormous impact on healthcare at every level. While much of the attention has focused on the clinical side of COVID-19, from quarantine to diagnosis to treatment, the operational and workforce areas of healthcare have also been affected.

Here are some of the things that healthcare HR leaders can learn from the novel coronavirus pandemic.

As I compile PreCheck’s annual list of most popular blog posts this year, I am reminded of everything that we faced in 2020. In a year that transformed the world via the ongoing COVID-19 pandemic, PreCheck and our parent company Cisive focused on providing resources for employers and clients to overcome the challenges presented by the coronavirus.

There’s always room for improvement, especially when it comes to healthcare processes and patient care. A continuous improvement strategy can have a significant impact on patient outcomes and your organization’s bottom line. Intermountain Healthcare measured the impact of a continuous improvement strategy on their spending and cut costs by 13%, a $700 million savings in 2016 alone.

On December 4th, 2020, the House of Representatives approved the MORE Act (Marijuana Opportunity and Expungement Act), a bill that would end the federal prohibition of marijuana in the United States. In the first significant Congressional action relating to marijuana since the original passage of marijuana prohibition back in 1937, lawmakers passed the historic Bill by a vote of 228-164. 

As an industry that impacts all individuals and groups, including the most vulnerable, healthcare can play a major role in achieving diversity, equity and inclusion (DEI). This begins with the healthcare workplace, and requires the involvement of healthcare human resources (HR). 

HR leaders understand the importance of developing a strong team, making them key to diversity and inclusion. Healthcare HR departments know the value of reaching out to all possible groups to find top quality individuals who can offer unique, valuable perspectives in the workplace.

While our world has been turned upside down over the past six months, we’re beginning to experience a new normal in a post-pandemic marketplace. While the economy may take some time to recover, now is the time for HR leaders to take the time to re-evaluate HR processes, procedures, and systems in support of the company for the remainder of this year and into 2021. However and whenever we return to our workplaces and business offices, we will forever be impacted by this year’s shift and change. 

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