Medical staff services (MSS) professionals will continue to face several changes and challenges moving into 2021. Having different standards for privileging and credentialing at each healthcare facility complicates matters. Streamlining and standardizing your MSS processes could result in increased efficiency, improved patient outcomes and more consistent data across your healthcare system.

From disaster privileging to credentialing by proxy and beyond, COVID-19 has profoundly affected medical staff services professionals’ (MSSP) operations and obligations.

Many healthcare organizations adopted telemedicine for the first time during COVID-19, introducing a wave of process changes. Assessing healthcare providers’ competencies and licenses without meeting them in person was new to many, but a wider adoption of credentialing by proxy makes the process more accessible.

COVID-19 has driven an increase in temporary staffing to meet healthcare demands, and with that comes the adjusted privileging requirements of disasters and states of emergency. Typically, however, qualifying disasters are natural phenomena that might cause power outages, internet loss, or other equipment failures that make background checks difficult. COVID-19 is different.

During our current health crisis, it is even more vital that healthcare organizations blend patient-first care with operational expertise. Physician leaders are on the frontlines of the coronavirus crisis, and they’re under a lot of pressure to provide exceptional care while maintaining operational excellence.

The Changing Face of Medical Staff Services

Shortages among physicians and other healthcare professionals are impacting healthcare organizations across the nation. But that doesn’t mean that healthcare organizations have to sacrifice quality of care. Credentialing cements a physician or other healthcare provider’s knowledge and skills so a healthcare organization can make the right personnel and hiring decisions. In the face of these staffing shortages, medical services professionals (MSPs) often stand between uncredentialed physicians and other healthcare workers and patient safety.

3 Key Takeaways from the NAMSS 2019 Educational Conference

Earlier this month, medical services professionals (MSPs) gathered in Philadelphia, the City of Brotherly Love, for the 43rd National Association Medical Staff Services (NAMSS) Educational Conference and Exhibition. The 2019 conference theme, “Going the Distance: The Future of our Profession,” reflects the association’s forward-thinking approach to the evolving role of the medical services profession in the healthcare industry.

How to Manage Healthcare Initiative Overload

New initiatives are a powerful driving force in healthcare, helping organizations reach efficiency benchmarks and harness new technologies to better serve patients. But they also can be overwhelming, giving employees a mountain of goals and responsibilities: Improve patient care. Digitize all patient and employee data. Improve provider retention. Shorten patient wait times.

Long the gatekeepers of patient safety within the healthcare industry, medical services professionals (MSPs) are taking on more complex roles as the industry continues to shift to value-based care rather than a volume-based model.

Earlier this month, medical services professionals (MSPs) gathered at the Long Beach Convention Center in California for the 42nd National Association Medical Staff Services (NAMSS) Educational Conference and Exhibition. The 2018 conference theme, “Innovation for Patient Safety,” not only reflects the constant forces driving change in the healthcare industry, but also the medical services profession’s ongoing commitment to patient safety.

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