Talent Acquisition

During the pandemic, the Centers for Medicare & Medicaid Services expanded access to telehealth. In early 2022, that expansion is set to become permanent. While increased access to telehealth opens opportunities for reaching more patients, it also poses additional challenges for long-term hiring practices.

Although the healthcare talent shortage has been looming for years now, it hit home last year during the height of the pandemic. In November, more than 1,000 U.S. hospitals acknowledged experiencing a severe worker shortage. 

Even as COVID-19 vaccine distribution is bringing hope for a brighter future, the past 12 months are catching up with healthcare employees and practitioners. A recent survey exploring the pandemic’s impact on healthcare workers’ mental health reveals that 93% reported stress, while 77% said they had frustration and 76% exhaustion and burnout.

Healthcare systems in the United States have been feeling the effects of the workforce shortage for years now, but a more dire impact is still to come. The Health Resources and Services Administration predicts significant increases by 2030 in the demand for respiratory and physical and occupational therapists, among other allied health professions.

It’s no secret that the healthcare industry is facing a hiring crisis. An aging population has increased demand for health services, while the supply of healthcare workers is in decline or leveling off. Amid these challenges, healthcare recruiters are struggling to find quality candidates.

Employee turnover comes at a high cost, especially in healthcare. In 2017, turnovers in nurse staffing cost the average hospital between $4.4 million and $7 million. And the research shows that turnover is more of a risk when dealing with new hires. In 2018, more than 32 percent of new hires lasted less than one year. 

I recently attended a Healthcare Talent Symposium with a group of organizational leaders in the healthcare industry and had the unique opportunity to hear from both speakers and participants about their most significant concerns, challenges and struggles in talent acquisition today. One thing stood out above the others, and it’s something every HR leader and team member faces: workforce planning.

All healthcare providers are powered by their belief in access to quality care for all. But even as technology brings us closer together, many patients continue to face insurmountable barriers such as high costs and lack of available care.

As we head into 2020, what other challenges face healthcare, and what steps can we take to overcome them? Luckily cultural changes and the continued integration of technology can lay some of the groundwork for transformation.

Today’s workforce is more age-diverse than ever before. Age is often the forgotten demographic, but maintaining workforce diversity means hiring multi-generational employees.

The 45th National Association for Health Care Recruitment (NAHCR) Conference took place in Philadelphia, Pennsylvania this past week. By practicing self-discovery, healthcare recruiters can become better leaders in the workplace. In the increasingly competitive healthcare hiring environment, recruiters are challenged with distinguishing their employer brand in order to tackle the industry’s biggest issues such as the ongoing talent shortages and passive talent pools.