How Healthcare HR Can Use Technology to Innovate
According to PwC’s recent Annual HR Technology Survey, HR’s big bet on cloud is still dominating the change agenda at an ever increasing rate. This year, 44 percent of companies claimed to use cloud-based Software as a Service (SaaS) for core HR with an additional 30 percent planning to move in the next one to three years. Clearly, the future is in the cloud for HR. With HR embracing change through new technologies, what opportunities does this bring for healthcare HR in the advancement of patient care delivery?
Shifting Focus to Strategy
It’s no secret that healthcare HR professionals are expected to step up as strategic leaders for their organization. In fact, strategic leadership was the focus of last year’s American Society for Healthcare Human Resources Administration (ASHHRA) Annual Conference. By embracing technology that enhances productivity and improves efficiency, healthcare HR can focus on doing much higher-level work. “Smart investments in HR technology pay off across the company,” Kelly Butler, Vice President of Global Rewards and HR Operations for Rackspace, said in a statement for PwC’s report.
Revamping Ineffective Processes
As much as I love paper and spreadsheets, they may not be the most effective or scalable methodologies as the size of an organization increases. As part of three-time recognized Inc. 5000 company, I know the growing pains all too well. In order to achieve new levels of greatness, it’s important to change the status quo and implement changes to processes that may no longer work. For healthcare HR, embracing cloud SaaS is an opportunity to make old processes scalable for the future and increase productivity while reducing costs. For example, healthcare license management software like PreCheck’s LicenseManager Pro can help healthcare HR departments track and manage all staff professional licenses securely in the cloud. A paper file system may not make sense if you’re an HR department trying to keep track and ensure that thousands of staff licenses are up-to-date. License management and monitoring is only one of many tasks that can be transformed from daunting to effective, efficient with the use of cloud software.
Paving the Way for the Future of HR
With three-quarters of respondents planning to have core HR in the cloud within the next three years, cloud technology is transforming the future of HR. According to PwC’s study, companies see cloud as a way to lower their dependence on an IT function that already has a full plate (64 percent) as well as a way to lower the cost of ownership (63 percent). While the future of HR should be mobile, especially considering Millennials’ demands, there is still a long way to go to achieve that stage. According to PwC’s research, few HR managers and employees can use handheld devices to access performance management apps (18 percent) or recognition programs (10 percent), and only a tiny fraction (4 percent) say they can do most of the things they do on a desktop via a mobile app.
While the majority of HR professionals are looking to bring the HR core functions to the cloud, there are still significant opportunities to truly transform the HR profession, from making old processes scalable through new technologies to taking HR fully mobile.