CONTACT19

CONTACT19 is our contact tracing solution that is built on decades of screening experience, advanced technology and a knowledgeable team of investigators. We take our expertise and provide you with a contact tracing program that is tailored to meet your organization’s needs. CONTACT19 ensures appropriate consideration of privacy concerns, legal constraints, and local regulatory compliance. We also provide templates and tools needed for identification, notification, and follow-up monitoring and support. For a more robust workplace safety program, combine CONTACT19 with our SAFE19 COVID-19 central repository solution and ACCESS19 self-attestation solution.

Contact tracing is a common method to help control the spread of infectious diseases. Today, it is a critical part of the fight against COVID-19. Contact tracing begins with those who test positive for COVID-19. Those with whom they have had close contact are then identified anonymously, as they may have been infected as well. These contacts are notified and supported through a period of quarantine. They are monitored until they develop symptoms, pass the window of risk, or are proven not to have been exposed.

Key Benefits

Safeguards Workforce

Allows employers to take a proactive approach to testing and contact tracing to ensure the protection of their workforce

Allows Self Reporting

Encourages employees to self-report if they have symptoms or a positive test

Streamlines Process

Identifies and notifies other employees (and sometimes contractors, customers, or visitors) who may have been in proximity, making recommendations for isolation or quarantine

Features

Detailed Interviews

The process begins with a detailed interview of each employee who self-reports symptoms and/or a positive test.

Exposure Identification

Identify those who may have been exposed to infection. Our approach also considers mobile phone security, logs and CCTV images if this information is available.

Summarized Reports

A CONTACT19 report summarizes the details of other employees who may have been exposed and other relevant circumstances.

What Makes Us Different

All CONTACT19 team members are experienced in-house employees who have completed the Johns Hopkins University COVID-19 contact tracing course and are trained to recognize ethical issues, and to offer empathy and respect. Our program is backed by a rigorous quality assurance process and our reporting is always reviewed for accuracy and content.

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