Uncover key red flags to recognize

Unrealistic turnaround times, over reliance on 'national' criminal databases, off-shoring, and more.

Ensure consumer reporting agency (CRA) is accredited by the PBSA

PBSA (Professional Background Screening Association) Accreditation should be considered a minimum selection criterion. There are a sufficient number of accredited background companies, that no employer should risk accepting services from a company who cannot or will not achieve Accreditation.

Review system capabilities and compliance practices

You should ensure that the systems, workflows, and processes employed by your provider assist in maintaining compliance with the ever-changing legal environment.

Inquire about litigation history

Has the organization ever been the subject of an FCRA violation investigation by the federal regulator, The Federal Trade Commission (FTC), or the Consumer Financial Protection Bureau (CFPB)?