What forms of payment are accepted?

Visa, Mastercard, and American Express Credit or Debit Card

How much does a StudentCheck background check cost?

Each school and program have its own unique needs and requirements, so the best way to get your background check’s price is to contact your school or program director. They should provide you with a detailed instruction sheet that will indicate the price.

Is my personal information secure through StudentCheck?

YES, absolutely and without question. PreCheck’s StudentCheck is a 256 bit VeriSign secure website. Under no circumstances will PreCheck divulge or sell any of your information to any third party. PreCheck places our highest priority on the privacy of our customers and the security of their information.

How do I check on the status of my report?

Go to https://weborder.precheck.net/StudentCheck/studentStatus.aspx and you will get redirected to a Check Status screen where you can provide your SSN #, Date of Birth, report/confirmation number, and a list of all your requests displayed with the corresponding status. If you have additional questions, please contact us at [email protected].

How do I obtain a free copy of my background or drug screen report?

Go to https://weborder.precheck.net/StudentCheck/studentStatus.aspx you will get redirected to a Check Status screen where you can provide your your SSN#, date of birth, and report/confirmation number. A list of all your requests will be displayed with corresponding status Once the status is 'completed' click on the PDF document to download and print your report. You must have Adobe Acrobat Reader to download and print your report. If you do not have Adobe Acrobat Reader, you may download the program by clicking here. If you have additional questions, please contact us at [email protected].

I can’t find my school or program. What should I do?

Your school program may not participate in StudentCheck online application at this time. If your school program is not listed, please contact your school program director for proper instructions or have them contact StudentCheck at 866-961-6587.

I do not have a social security number. Can I still submit my application?

Yes, you will choose “I do not have a Social Security Number” on the personal page.  You will then have the option to enter a USCIS Form I-94 Number, or Foreign National ID Number (NIN), or Passport. You will not be able to check the status of your background check online because your results are linked to your social security number.  To request a copy of your background report, please e-mail [email protected].

Can I do a report on myself?

No, your background check must be ordered through your school or employer to ensure we meet their requirements. If your school is not listed contact your school contact.

What is reported on a StudentCheck background report?

Background check components can vary depending on each school or program’s unique requirements.  Please contact your school for their background screening policy.

I need to switch programs this semester. Can I use my old background report?

Please check with your school for their policy on transferring background checks between programs. Not all schools will accept a transfer. Once you have confirmed your school will accept the transferred background report, you can submit your request via e-mail to [email protected].

I selected the wrong package. What should I do to correct it?

Contact your school to ensure you are ordering the correct package as required by their policy. Once you have confirmed which package you need, you can request a change by e-mailing [email protected].

I am having trouble entering my Canadian zip code. How can I complete my application?

If you live in Canada or have lived there previously, please enter your school’s zip code to bypass our online system.

How can I get a copy of my receipt?

Please call PreCheck at 866-961-6587 or e-mail [email protected] to obtain a copy of your receipt.

How can I upload my immunizations?

Your confirmation email will contain a link to the immunization and additional documents requirements for you to participate in your program. You will need to obtain all requirements through your provider and your name should be legible on all documentation. Once you have gathered your requirements, please submit them by following the link in your confirmation or by logging into your Sentry MD account at https://mysentrymd.com/#/home. You will receive confirmation that the upload was successful. Your Immunization Tracking order is good for the duration of your program.

Can I link your site to my organization's website?

Yes. You may use our internet address (www.mystudentcheck.com)

Can we use your company for traditional employment screening services?

Yes. PreCheck offers Pre-employment screening services for the Healthcare industry, drug testing and investigative services. For more information about our products or our other services, call us at 888-PreCheck (773-2432) or email us at [email protected].

How long is my report valid?

Your background check can be accessed by your school indefinitely. Some organizations may require 're-checks' on an annual or semi-annual basis. The time frame in which organizations consider background checks to be valid varies depending on individual policies.

Is it important for applicants to be re-screened?

Yes. Considering a lot can happen in a year, many organizations require 're-checks' on an annual or semi-annual basis.

How do I provide my students with instructions for using your site?

Once you have signed up with PreCheck, our Client Services Manager will send you a student instruction sheet detailing the application and submittal process for the students.

It has been more than 5 days. Where are my results?

All aspects of your background check must be complete before results are posted for review. Also, some components such as employment and/or professional license verifications can at times take longer, as they are dependent upon the responsiveness and cooperation of the individuals being contacted for information. A contact that is out of the office, hard to reach, or does not promptly return our phone calls can result in delays. Drug screening can at times take longer, as it is dependent upon the specific site you visited, also. Please remember that 3 to 5 days refers to business days and standard business hours; weekends are not included. If you have concerns regarding the time that has elapsed, please contact us at [email protected] to check your background report’s status.